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New messaging service!

Contact us via Whatsapp +12134718744 or through the chat service you will find on this website. Our virtual assistant automatically answers the most frequently asked questions. If not, a member of our team will answer. Convenience guaranteed!

PRE CHECK-IN

To ensure a safer, quicker and more convenient check-in, fill in your details in the button below if you have not already done so, and save time at the hotel reception when you arrive.

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Express Check Out

For a faster and more convenient check-out, please contact the reception the day before your departure to close you room account and let our team know of your estimated departure time.


On your departure, we kindly ask that you leave your room key in the designated drop box at the reception desk.


Please Note: Any consumables made after closing the room account must be paid at the time of consumption.

SCHEDULE YOUR COVID-19 TEST

we can help . ..

Given the requirement in some countries to present a Covid-19 test on returning home, you may need to take a test during your stay in Lisbon. We are aware of the constraints that this may have for those who visit us, and that is why we want to help!

Our reception team can help you book your return test in advance. Just fill in one of the forms below with your details. The test appointment will be confirmed only after receiving a confirmation email from the laboratory. Payment is made at the time of testing, and results are sent by e-mail between 24h to 48 hours after, in time for your onward journey.

SCHEDULE TEST

HOPE . SMALL GESTURES BIG HOPES

PortoBay donates annually to the HOPE account. We also rely on guest contributions, adding €1 (per room per stay) to your invoice. €389,000 have been donated since 2012.

SEE HOPE VIDEO
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